Pittsburgh's complete Macintosh IT services company

Sharing Moments with PhotoStream

Photo Stream is one of the innovative features Apple has cleverly built into it’s products. With the help of this handy feature, you can seamlessly view all of your latest snap shots on any one of your devices, no matter if they were taken with your iPhone, iPad, or stored on your desktop. Enable Photo Stream in your device settings, allowing your pictures to upload to your Photo Stream automatically. Maybe one of the of most exciting features of Photo Stream, is that it allows you to easily share your photos with your family and friends. Read More...

iWork on the Go

The suite of iWork products for the iPad contains excellent mobile versions of Pages, Keynote and Numbers.

You won’t have the exact features and capabilities as on your Mac, but at a low price of $9.99 each, these productivity apps are well worth the download.

On first glance, you’ll see that Pages is very similar to the full Mac version. As you can imagine, its main limitation is in the onscreen keyboard. Unless you are exceptionally skilled at tapping on the little keyboard screen, or if you only plan to use Pages for simple edits, you’ll want to get a small wireless physical keyboard to use with Pages mobile. You also can’t have multiple windows or multiple documents open simultaneously, which could cut down on your word processing productivity. Despite these minor limitations, for a go-to application to read and edit documents, Pages has all the capabilities that you will need.


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Clearing up "Cloudy" Options for Backups

Backing up your computer is something that we all know we should do, but most people don’t take the time to keep their data protected. The good news is that with Apple’s software tools and the easy availability of high speed internet, having reliable backups is a relatively painless process.

There are two primary types of backup: local and cloud. A local backup is a copy of your data stored on a separate device that is the same location as your computer. Typically, this an external hard drive at your home or office. A cloud backup is a copy of your data transferred over the internet and stored at a datacenter. Read More...

iTunes gets a Makeover

Apple’s newest version of iTunes has a whole new look and several slick new features. The most noticeable change is the user interface. The old list browser has been replaced with a cleaner and more intuitive interface, which defaults to a view called Albums. It shows the contents of your entire library as album snapshots. This is a huge improvement because it allows you to drill down on a particular album or video without having to return to the old list screen time and time again.



You can also view your iTunes library content by Songs, Artists, Genres, Videos or Playlists. If you really liked the old list view, use the Songs tab. You’ll see an alphabetical list of your library there that is very similar to the previous version of iTunes. Read More...

Making Life Easier w/ Reminders in OS X Mt. Lion

A basic review over the features and capabilities of Reminders. Reminders is an easy to use yet powerful tool for accomplishing tasks, and it comes with MacOSX Mountain Lion.
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Resolving Dropped WiFi Connections on Mac OS X

Having problems with you WiFi connection? Check out this video for some settings you can change on your Mac to help improve your wireless connection.
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New & Improved CRM Software for Business - Daylite 4

MarketCircle has unveiled a new version of Daylite, the CRM (Client Record Management) solution that small and medium sized businesses rely on to manage their customer information. Daylite has always been a very good product. The improvements to the new version, Daylite 4, are significant and in our opinion move this piece of CRM software into a “must own” category for companies that need to manage customers and sales processes. Read More...

Save Time with Passbook

Passbook is one of the most useful features in the new iOS 6 operating system for the iPhone. 

What is Passbook?   It's a handy feature that lets you store and quickly access electronic versions of tickets, boarding passes, merchant cards and more.

How does it work?  First, you need to download apps for those merchants that you plan to put into Passbook.  When you open Passbook for the first time, a button will appear that will take you to the Passbook section of the Apple App Store.  You’ll see all of the supported Passbook apps, like Fandango, American Airlines, and Walgreens to name a few.  Read More...

Using Mountain Lion's Mail VIP Folders (Tutorial with Video)

Have a VIP in your life? With Apple’s newest operating system, Mountain Lion, you can automatically keep copies of that person’s messages in a SmartFolder in your Mail program. This will eliminate the need to search multiple folders for specific messages you may need in the future. It also eliminates the need to manually drag messages into folders. Read More...

Unlocking the Power of Preview (Tutorial with Video)

Preview has always been a useful program for reading PDFs, viewing graphics, and running slide shows. Now Apple has taken this program a huge step forward giving you the power to enhance, edit, and modify images and PDFs, all without a separate image editor or PDF tool.

The new Preview is part of the Mountain Lion OS X 10.8 operating system. The following are some of the most exciting new features of Preview. Read More...

Keeping your Mac Safe with Mountain Lion's Gatekeeper

Accidentally downloading malicious software can cause countless problems on your Mac. That’s why the Mountain Lion operating system includes a new Gatekeeper feature. It helps protect you from inadvertently downloading software that may look safe, but will actually damage or steal your data. Read More...

Mountain Lion Notification Center (Tutorial with Video)

One of the new features of the Mountain Lion operating system is the Notification Center. What are notifications? They are quick notes that appear on your screen alerting you to activity in your other apps. They are a lot like the notifications that you may have seen on an iPad or iPhone.

Depending on your preferences, notifications will scroll across your screen like a banner or pop up as an alert.

You can view all of your notifications, including ones you may have missed, by visiting the Notification Center. A two-finger swipe from right to left will get you to the Notification Center. You can also get to it by clicking the menubar icon in the upper right of the menubar.

Notifications are fully customizable and easily managed. That means you can choose which notifications appear, how often, how they look and how they sound.

To manage each of your notifications go to the Apple icon and choose Notification Center and System Preferences, or you could just click on the gear symbol at the bottom of the Notification Center.
You can specify whether notifications appear as Banners or Alerts. Banners appear and disappear on their own. Alerts stay on your screen until you take an action. Read More...

The Newest iPad and iPhone Features in iOS 6

Apple’s new iOS 6 operating system, available this fall, will bring some significant improvements to the iPhone and iPad.

Some of the most notable changes are to Siri. She will be able to open apps, pull up sports scores and stats, and even make restaurant reservations through Open Table. Siri will also be able to integrate into the hands-free systems of many vehicles.

A new application called Passbook can organize movie and sporting event tickets, store membership cards, retail coupons and airplane boarding passes. You can even use Passbook to check in for a flight, buy movie passes and redeem coupons.

The new iOS will also have its own mapping app with real-time traffic updates and turn-by-turn navigation spoken by Siri. Maps are vector based which means graphics and text are incredibly detailed. You can tilt and rotate to view an area and the Maps app will keep the names of streets and places where they belong. Read More...

AirDrop Filesharing - Tutorial Video

AirDrop is an easy way to securely share files with other nearby Mac users. It’s Wi-Fi based, so there’s no need to change your network settings. You simply drag and drop your files to other AirDrop users. Read More...

iOS 5 Quick and Convenient Camera Access - Helpful Camera Tips

The new iOS 5 operating system brings more than 200 new features to the iPad, iPhone and iPod Touch.

Some of the most useful new features are part of the Camera app.  With iOS 5, your camera is now literally one touch away.  That’s because you can open the Camera app right from the lock screen.  So you won’t lose precious time unlocking your device with a passcode and then finding and tapping the Camera app. 

The camera also has grid lines, pinch-to-zoom gestures, and single-tap focus and exposure locks so you can compose your picture right from your device.  Then with a click of the volume-up button you can quickly snap a photo. 

You can also edit photos right on your iPad, iPhone or iPod Touch.  With crop, rotate, enhance, and red-eye options built right into the Photos app, you can work on your photos right on your device.  You can also organize your photos into albums, and if you have Photo Stream enabled in iCloud your new new photos are pushed right onto all your iOS devices.

The main advantage of the iOS 5 operating system is that all of the photo features you need are conveniently available in one place and can be accessed right on your iPad, iPhone or iPod Touch from the lock screen. Read More...

Working with Full Screen Apps in Mac OS Lion

The OS X Lion operating system gives you an option to work in full-screen with most applications.  This is useful when you need to focus on one task without distraction. 

To get to full-screen mode, click on the double-ended arrow in the upper right corner of your screen.  That app will then fill your entire screen so that's all that you will see.  Read More...

iOS 5 Notifications Center

The new iOS 5 operating system brings more than 200 new features to the iPad, iPhone, or iPod Touch.

One of the biggest changes you’ll see are the notifications that replace the pop-ups that you may be used to seeing in older versions. Read More...

Lion Feature Spotlight: Multi-Touch Gestures

Multi-Touch gestures are one of the most exciting aspects of Apple’s new operating system, OS X Lion.  With simple two and three finger trackpad swipes you can navigate through open applications with ease.   

It takes less than five minutes to learn these new gestures.  While you’re getting the hang of it you can still use the traditional scroll bar that is hidden on the side of every screen.

There are three basic multi-touch gestures that you’ll use to drive your Mac. Read More...

Introducing Kerio Workspace - share & collaborate on great ideas in your business

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Imagine a virtual conference room, customized specifically for your organization.  One easily navigated site to share resources and collaborate on projects.  With meeting minutes, project assignments, and the most current version of your files accessible from virtually any device, your team’s efficiency would soar.

That’s exactly what Kerio Workspace can do.  Personalized to meet your needs, Workspace brings your team together, saving valuable time and resources.  It allows team members to focus on a project itself rather than wasting valuable time downloading files, searching email for meeting minutes, or looking through different versions of the same document.  
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Upgrade Your Email with Stationary

Make a memorable impression. Using Stationery, a little known feature of Apple Mail, you can create personalized messages like announcements, invitations and greeting cards with a few simple clicks. Read More...

Keep Track of your iPhone, iPad and iPod with Find My iPhone

A missing iPhone, iPad or iPod Touch is more than a lost device.  Its also lost personal information.  The solution?  A free service from Apple called Find My iPhone that can locate a lost or stolen iOS device.  

The Find My iPhone service is built right into your iPhone 4, iPad or fourth generation iPod Touch.  All you need to do is activate it.  Then you can track a lost device from any computer. Read More...

Printing from iPhone / iPad using Airprint Activator

Simple printing. It’s what iPhone and iPad Touch users ask for time and time again. Sending documents back to a computer for printing is time consuming and inconvenient. So, how do you print directly from your mobile device?

With the release of iOS 4.2, Apple gave iPhone and iPad users a way to send their documents directly to any AirPrint enabled printer. That’s a nice practical solution if you happen to have a printer that’s AirPrint capable. But, most of us do not. What if your printer doesn’t have this unique technology? That’s where a clever little free utility called AirPrint Activator becomes your solution.

With one simple download, AirPrint Activator allows you to print to any printer, even those without the built-in AirPrint functionality.

Setup is easy. Just follow the instructions below and within minutes your printer will be ready for iPhone and iPad printing. If you run into installation problems, give us a call. We’d be happy to help you install AirPrint Activator through a remote support session. Read More...

Understanding Malware and Mac Security

Malware, short for “malicious software”, is a fact of life on the Internet.  It can come in any form including viruses, trojans and phishing scams.  

One malware scam is specifically targeting Mac users.  Hiding behind names like Mac Defender, Mac Protector or Mac Security, this phishing scam convinces people to download harmful software. Read More...

Living with MacSpeech

We've had several clients contact us about MacSpeech - the leader in voice dictation software for the Mac. We decided to go ahead, purchase a copy of the software and see just how well it worked and how easy it was to use. Here is what we found. Read More...

Setup Mac AddressBook to Sync with Kerio Using Exchange

Instead of using Kerio Sync Connector to sync Address Book on the Mac with Kerio you can also use the built-in Exchange Sync feature in Mac OS 10.4 and 10.5. This has the advantage of not having to using the third party software of Kerio Sync Connector to perform the sync but instead uses Apple's built in syncing tool. The biggest downside to this method is that the sync with the server is not as complete. For instance, you cannot sync the picture attached to the Address. Groups, Global Address Lists and resources cannot be synced and the sync frequency cannot be customized. However, if you just want a easy sync of your basic Address Book or you can't use Kerio Sync Connector for some reason this method is for you. Read More...

Importing Contacts into a Kerio Public Contacts Folder

Kerio does not have the ability to do a direct import of contacts into a Contacts folder. It would be nice if there were an import tool that would allow to you to import a text file or vcards, but currently that is not available.

The best way to get a large number of contacts into a Kerio Contacts folder is to use an existing user's account and use Address Book, Outlook or Entourage to sync the contacts to the server and then move the contacts to the appropriate Contacts folder on Kerio. Read More...

Connecting Address Book (Mac) to Kerio

With Kerio it is possible to sync your Address Book (AB) with your personal Contacts folders and Public Contacts folders using the Kerio Sync Connector. It's also possible to just search Contacts folders using LDAP without having them in your Address Book. Let's discuss both ways. Read More...

Creating a Shared Contact List in Kerio

With Kerio it's possible to create a directory of Contacts that can be shared throughout the organization. There are several different ways to share Contacts in Kerio, but this way works best for sharing between users accessing Kerio from different sources ( Webmail, AddressBook, Entourage, Outlook ). Read More...

Updating Kerio Sync Connector

Customers using Macintosh and our hosted Kerio MailServer service will notice an update message on your computers after we have run updates on the Kerio MailServer. These notices are normal and should be installed to make sure you have the latest version of the Kerio Sync Connector on your computer. Read More...

My favorite Word Processor

In my line of work I use a lot of highly complex and complicated programs. I use everything from Photoshop to Dreamweaver to FinalCut Pro to FileMaker. I love powerful programs, but there is one area in which I have very basic needs - word processing. Read More...