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Macintosh

Catalina Privacy Requests

Over the last few releases of macOS, Apple has been beefing up the Mac’s privacy controls so they more closely resemble what the company has done in iOS.

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iOS

New iPad and iPad Air

On the iPad side of things, Apple’s first announcement was the simplest. The new eighth-generation iPad replaces the previous seventh-generation model and sports only a single change. More interesting is the new fourth-generation iPad Air. The third-generation iPad Air was essentially a stripped-down version of the older 10.5-inch iPad Pro, and the fourth-generation model continues that trend with the current 11-inch iPad Pro.

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Bionic Business

Team Merchant Credit Card Processing

Almost every business today accepts credit card payments in one form or another. With credit card processing it’s recommended to review your agreement every few years to make sure you are still getting the best rates.

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iOS

Two Quick Tricks You Can Use with the iOS Space Bar

Sure, you know that the Space bar in the iOS virtual keyboard types a space character. But did you realize that if you tap it twice, it inserts a period?

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iOS

Use This New Setting to Prevent iOS Updates from Consuming Precious Space

People whose iPhones or iPads have relatively little free space have long struggled with the fact that iOS likes to download updates so they’ll be ready for installation.

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Macintosh

Where Did Your Scroll Bars Go? Use This Setting to Ensure They Show

On the Mac, scroll bars are essential for both orienting yourself and navigating within a Web page or document window.

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Hardware

Yay! Older ScanSnap Scanners Get New Life in Catalina with ScanSnap Manager V7

About a year ago, Fujitsu informed owners of older models of the company’s ScanSnap scanners that it wouldn’t be updating the necessary ScanSnap Manager app to be 64-bit, effectively preventing those people from using their scanners in macOS 10.15 Catalina. Unexpectedly, Fujitsu has now reversed course.

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Macintosh

Apple Significantly Enhances the 27-inch iMac

Apple’s workhorse desktop Mac, the 27-inch iMac with Retina 5K display, hasn’t seen an update since March 2019—nearly a year and a half ago. Happily, the company has finally released a new version of the popular iMac, outfitting it with 10th-generation Intel processors, increasing its RAM and storage capacities, and improving its audio and video capabilities.

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iOS

What We Can Expect from iOS 14 and iPadOS 14

Every year at its Worldwide Developer Conference, Apple lays out its roadmap for the next releases of each of its operating systems. The COVID-19 pandemic forced Apple to record its keynote presentation ahead of time rather than having it live, but the company doesn’t seem to have tempered its ambitions for iOS 14 and iPadOS 14.

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Bionic Business

DNSFilter: Stop Security Threats Before They Happen

Keeping company data safe while online has been a growing concern over the past several years. Traditionally, company information was accessed while users were on the company network. Security devices such as firewalls were deployed to protect the network and the computers on the network from internet threats. As the workforce has become more mobile and the sudden rise of Work From Home environments due to Covid19 this year, in many cases, users are accessing company data outside of the company network and thus outside of the firewalls. This leaves users, their computers and the company exposed to internet based threats that would have traditionally been blocked by the company's firewall.

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General

Do You Know What the Scroller in a Scroll Bar Tells You?

Whenever you view a document that’s longer than will fit onscreen, a scroll bar appears (often only if you’re actively scrolling). That’s true whether you’re using an iPhone, iPad, or Mac. Inside the scroll bar is a control called a scroller that you can drag to scroll more quickly than by swiping or using keyboard keys. But did you know its size and position are useful for orienting yourself within the page?

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iOS

Rearrange Icons on Your iPhone or iPad Home Screens More Easily

If you have lots of apps on your iPhone or iPad, rearranging their icons on your Home screens by dragging from page to page is tedious. Although the new App Library promised for iOS 14 later this year will help you find apps, rearranging them will still be a manual process.

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Macintosh

Use This Trick to Find a Missing App Window

Every so often, we hear from a Mac user with a seemingly impossible problem: a document window in some app is opening somewhere outside of the screen so it’s effectively invisible and they can’t work with it in any way.

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iOS

Prevent Unsightly Tab Buildup in Safari on Your iPhone and iPad

Whenever you tap a link to open a Web page on your iPhone or iPad, it automatically opens a new tab. Having hundreds of tabs open won’t cause any problems but can make working with tabs clumsy.

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Macintosh

Apple Updates 13-inch MacBook Pro with Magic Keyboard and Twice the Storage

In a move that completes the transition of the MacBook line from the troubled butterfly keyboard to the Magic Keyboard, Apple has released a new 13-inch MacBook Pro. The company also doubled the amount of storage in each of the standard configurations while keeping prices the same, and it ramped up the specs in the model with four Thunderbolt 3 ports.

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iOS

Apple Introduces New iPhone SE

Four years after the release of the original iPhone SE, Apple has introduced a second-generation iPhone SE with aggressive pricing that starts at just $399.

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General

How to Ask for Tech Support So You Get Good Answers Quickly

Need help with something? On occasion, we all need tech support. Speaking as the people who are sometimes on the other end of those requests for help, we have some suggestions on how to get the support you need as quickly as possible.

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Macintosh

Find Files in the Finder Better by Specifying a Search Scope

This isn’t about periscopes or mouthwash—when it comes to searching, a scope is the area in which a search takes place.

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iOS

Stop Group FaceTime Video Tiles from Bouncing with Recent Apple OS Updates

Group FaceTime has a feature that some find obnoxious: automatic speaking prominence that causes the video tile for the speaker to grow and move around. Happily, Apple finally took the feedback and added options to disable that feature.

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Macintosh

Here’s How to Set a Default Printer on the Mac

If you have access to multiple printers, you probably know that you can choose one from the Printer pop-up menu at the top of the Print dialog. But macOS has a feature that should make it so you don’t have to switch printers manually as often.

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Macintosh

Approve App Authentication Requests with Your Apple Watch in Catalina

Tired of typing your admin account password whenever you try to install software or change security settings on your Mac?

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General

This Is Hands-Down the Easiest Way to Give Someone Your Wi-Fi Network Password

You know the drill—a friend comes to visit and wants to get on your Wi-Fi network. You’ve written the password down somewhere, but where?

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iOS

Two Ways to Convince a Wedged iPhone to Connect to the Internet Again

Every now and then, we’ve seen iPhones stop being able to access the Internet, either via Wi-Fi or a cellular data connection. Assuming that the Internet connection is working for other devices, there are two easy ways to reset your iPhone’s connection and get it working again.

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Macintosh

Customize What Appears in New Finder Windows with This Tip

When you’re in the Finder, choosing File > New Finder Window does, as you’d expect, open a new Finder window.

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iOS

iPhone Not Charging Reliably? Clean Its Lightning Port with a Toothpick

If you’re plugging your iPhone in regularly but getting low-battery warnings when you shouldn’t, consider the possibility that something is preventing your iPhone from charging successfully while plugged in.

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Bionic Business

Ever Wondered Which Words to Capitalize in a Title? Use Capitalize My Title!

When you’re writing a blog post or email newsletter, you’ll eventually hit the question of how to capitalize words in a title.

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Macintosh

MacBook Air Update Features Magic Keyboard

In a widely expected update, Apple has introduced a new MacBook Air that replaces the much-maligned butterfly keyboard with the new Magic Keyboard. The MacBook Air also gains faster processors, enhanced graphics, and more storage options, all for $200 less than before.

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iOS

iPad Pro Gets a Trackpad

Apple threw back the curtains on an updated iPad Pro that will be compatible with a new iPad Pro-specific Magic Keyboard that includes a trackpad. The iPad Pro is available now, but the Magic Keyboard won’t ship until May.

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iOS

Do You Know Who Can Track Your Location? It’s Worth Checking Periodically

Sharing your location works well when you’re out with friends or family and want everyone to be able to see where everyone else is.

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iOS

When moving photos, here’s how to choose between iCloud Photos and My Photo Stream

The decision is easier than you might think, because Apple® may be phasing out My Photo Stream. But let’s not get ahead of ourselves. For those who still have a choice, which way should you go? Let’s look closer.

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Bionic Business

Claris Connect automates workflows and empowers business

CranstonIT is pleased to share with its clients a powerful new workflow automation tool that helps small and medium-sized businesses connect data from different cloud services.

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Macintosh

Invoke Split View More Easily in Catalina

Split View on the Mac helps you focus on your work in one app—perhaps a word processor—while providing access to one other app, like a Web browser. Before, you had to click and hold on the green full-screen button in the upper-left corner of any window. That's all changed.

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General

Unsubscribe from Marketing Email to Lighten Your Inbox Load

Are you overwhelmed by email? Is your Inbox filled with promotions, special offers, and the like? These messages aren’t spam but that doesn’t mean you want to hear from them repeatedly.

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Macintosh

Spotlight on Mac brighter than ever

It’s perhaps one of the most under-appreciated tools on your Mac®. It’s Spotlight®, and it hunts down pretty much anything on your hard drive that you can’t find on your own. And now, with macOS® Catalina, Spotlight is just getting started.

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Macintosh

Make Your Mac More Useful by Managing Menu Bar Icons

If your Mac is anything like ours, it’s suffering from an infestation of menu bar icons. Sure, the Wi-Fi menu is essential, and many others can be helpful. But if you have too many, or they’re in random order, finding one when you need it can be frustrating.

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Macintosh

Disable or Remap the Caps Lock Key to Avoid Accidental ALL CAPS

As you undoubtedly know, TYPING IN ALL CAPS is considered shouting on the Internet. Doesn’t it bug you when you accidentally tap the Caps Lock key and start writing in uppercase?

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iOS

Set Your Preferred Name and Photo for Messages in iOS 13

In your list of conversations in Messages, you probably have lots of people who have generic icons next to their names or numbers. A new feature in iOS 13 lets you share your preferred name and avatar picture with other iMessage users.

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Macintosh

Make Your Own Keyboard Shortcuts on the Mac

Power users like keyboard shortcuts because it’s faster to press a couple of keys than to navigate lengthy menus.

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iOS

Is Your iPhone Reporting “No Service” When You Know There’s a Signal?

Have you ever seen the dreaded “No Service” label at the top of your iPhone’s screen, even when you’re pretty sure there should be cellular reception?

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iOS

Apple sharpens Markup tools in iOS 13

When Apple® released iOS 13 exclusively for iPhone® (and iPod touch®) last September, it offered many new features that didn’t make headlines — but are quite useful nonetheless. One such feature is Markup tools, a hidden powerhouse, and now more capable and intuitive than ever for adding notations to screenshots and photos.

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iOS

How to keep your iPhone battery in good health

Every time Apple® releases a new iPhone®, or even an iOS update, the added apps and features put more demands on the device’s battery. Consider, too, that rechargeable batteries in today’s mobile technology are consumable components that degrade over time, and become less capable of holding a charge or delivering optimal performance.

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Bionic Business

Datto Networking Appliance ensures security, connectivity and productivity

The Datto Networking Appliance offers everything your network needs in a single, compact device. Perfect for small and medium-sized companies, this device ensures your business remains connected and productive during Internet outages with fully integrated 4G LTE Internet failover. The Datto Networking Appliance is now a part of CranstonIT’s managed services commitment to deliver the latest in advanced network security.

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iOS

The Fastest Way to Change Wi-Fi Networks in iOS 13

Historically, picking a new Wi-Fi network has required you to open the Settings app and tap Wi-Fi, forcing you to unlock your iPhone or switch away from what you were doing.

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iOS

Did You Know You Can Save and Share Voicemail Files from Your iPhone?

For many of us, voicemail replaced answering machines, so we don't think of voicemail messages as being something we can save or share.

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Macintosh

Migrate to a New Mac Right Away, Rather Than Waiting

The next time you buy and set up a new Mac, make sure to migrate data and apps from your previous Mac to it right away during the initial setup.

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Macintosh

Use Your Apple Watch to Unlock Your Mac, and Apps in Catalina

If you’ve resisted requiring a password on your Mac after it wakes up or comes out of the screen saver because it’s too much work to enter repeatedly, an Apple Watch can make authentication much easier.

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Bionic Business

Zoom streamlines web, video, phone and chat conferencing across desktops and mobile devices

As company meetings become more virtual — and as businesses continue to explore new ways to cut costs — the challenge becomes finding the right technology partner to make it all happen. That’s why CranstonIT is pleased to announce its new partnership with Zoom, the leader in modern business video communications.

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iOS

AirPods Pro: All the buzz without the buzz

You would be right if you guessed the iPhone® was Apple’s best-selling product of all time. But would you know what comes next?

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Macintosh

New Photos tools helps you manage, locate pics

Most people have no idea how many digital photos they’ve taken or, even more perplexing, where they are located. It’s easy to feel overwhelmed when that search begins.

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iOS

AirDrop Reception Not Working? Here’s the Likely Fix

AirDrop has become a fast and reliable way to transfer data from one iPhone to another that’s nearby.

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General

Make Sure to Test Your Backup System with Occasional Restores

Did you know that the word for the irrational fear of Friday the 13th is paraskevidekatriaphobia? Neither did we, but what that supposedly unlucky day is good for—whenever it rolls around—is reminding us to test our backup systems.

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iOS

The iPhone 11 Camera App’s Shutter Button Works Differently—Here’s How

With the iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max, Apple changed the way the Camera app’s shutter button works in ways that could cause confusion.

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iOS

Did You Know You Can Drag the Scroll Bar in iOS 13?

In previous versions of iOS, a scroll bar would appear on the right edge of the screen while you were swiping through a long Web page, email message, or document. Apple has made the scroll bar more helpful, and you’ll want to use it to scroll long pages more quickly than you can with swiping.

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Macintosh

Need to Import Photos from a non-iPhone or Want to Keep Images out of Photos?

If you want to import photos from a device other than an iPhone or iPad and what if you don’t want those images in Photos. Turn to Apple’s Image Capture app.

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Macintosh

Consider USB Peripherals When Troubleshooting Mac Problems

If you’re experiencing a sporadic problem with your Mac, the sort of thing that happens often enough to be annoying but not so frequently as to be reproducible, allow us to suggest one little-known troubleshooting tip.

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Macintosh

With the new 16-inch MacBook Pro, the magic just begins with the keyboard.

The all-new 16-inch MacBook Pro®, Apple’s most powerful and featured-packed notebook ever, has been released.This new MacBook Pro features an immersive 16-inch Retina® display, performance up to 80 percent faster, the latest 8-core processors, the largest battery capacity ever and advanced thermal architecture that enables the system to run at higher power for sustained periods of time.

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iOS

Prepare for an emergency with Medical ID

Once of the fastest ways to communicate an emergency SOS is with your iPhone®. Specifically, it’s by creating a Medical ID using the Health app on your phone.

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Bionic Business

Discover what Smart WiFi can do for your business.

CranstonIT is pleased to introduce a new partnership that can help transform your WiFi network into a new revenue stream for your company.

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Software

Be Careful in iOS 13’s Mail App—the Trash Button Is Where Reply Used to Be!

For unknown reasons, Apple redesigned the toolbar in the iOS 13 version of Mail.

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Hardware

Need to Charge Your iPhone or iPad More Quickly? Get a Higher Wattage Power Adapter

By default, most iPhones and iPads ship with Apple’s tiny 5-watt power adapters. They work, but not quickly.

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iOS

Use the Driving ETA Feature in iOS 13’s Maps App to Share Your Arrival Time

A small but welcome new feature of iOS 13 is Driving ETA, which helps you share your estimated time of arrival with a contact whenever you’re navigating with the Maps app.

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Bionic Business

Apple now offers small businesses centralized device control and loyalty pricing

If your business relies on the power of the Apple® ecosystem, here are two free solutions that help enable next-level turnkey management of all your devices — and save you money in the process.

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Hardware

Apple’s New AirPods Pro Offer Active Noise Cancellation and Better Fit

Are you a fan of Apple’s AirPods, or have you had trouble with them staying in your ears?

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General

Introducing Brandon Dewar

Brandon joined CranstonIT in October. He came to us from PureRED, a national marketing communications company with local offices in North Huntingdon.

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iOS

Apple brightens Photos in iOS 13

It won’t surprise anyone that YouTube and Instagram are the most popular apps on the iPhone®. But it might surprise everyone that the iPhone houses the world’s most popular camera.

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Macintosh

Which Precise Mac Model Do You Have? Here’s How to Find Out

Apple likes to keep Mac names simple, but that’s not always helpful. For instance, if you want to add RAM to your Mac, it’s not good enough to know that it’s an iMac. Apple likes to keep Mac names simple, but that’s not always helpful. For instance, if you want to add RAM to your Mac, it’s not good enough to know that it’s an iMac.

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Macintosh

Do You Put Dates in Filenames? Use This Format for Best Sorting

There are plenty of situations where it makes sense to put a date in a filename, but if you don’t use the right date format, the files may sort in unhelpful ways.

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General

Beware Scammers when Selling Your Old Tech Hardware Online

Whenever Apple releases hot new hardware, it’s tempting to order the latest and greatest and then put your old Mac or iPhone® up for sale on a classifieds site like Craigslist. If you do that, be cautious about potential buyers.

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iOS

iOS 13 Replaces 3D Touch with Tap-and-Hold

Do you use 3D Touch on your iPhone®?

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iOS

iPadOS takes multitasking to new heights

iPadOS 13 debuts with this new generation of iPad Pro®, iPad, iPad mini and iPad Air® devices. iPadOS serves to recognize that iPad continues to grow into its own computing platform. So while iPadOS was built on the same foundation as iOS, it delivers a truly unique and distinct experience for iPad users.

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iOS

How to Get Custom Alerts for Email from Your VIPs

Few people get so little email that they want an iPhone® notification for every message that rolls in. But many of us have just a couple of people—our personal VIPs—whose messages are important enough to warrant an alert.

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Macintosh

macOS Catalina: A view from the top

Apple’s release of macOS® 10.15 Catalina is not simply another OS X® refresh, but instead a robust version packed with new features that continue to push the OS forward.

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Security

With powerful and intelligent simplicity, Verkada offers security for the digital age

CranstonIT is pleased to offer its clients a modernized and more intuitive approach to small business physical security. Verkada builds enterprise security cameras that combine cutting-edge technology with intelligent cloud-based software. With its line of indoor and outdoor D-Series cameras, Verkada eliminates the need for local servers, firewall equipment and network video recorders — reducing complexity and lowering operating costs.

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iOS

Want to Use Your Friends’ Nicknames in iOS? Here’s How

If you have a friend whom you refer to only by his nickname, it can be annoying to feel like you should use his proper first name when adding him to Contacts.

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Macintosh

Critical Announcement

macOS 10.15 Catalina update has released, should you update?

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Macintosh

Two Secret Key Combos for Forward Delete on the MacBook® and Magic Keyboard™

Forward Delete still exists on Apple’s Magic Keyboard with Numeric Keypad, but it’s missing from the Magic Keyboard and all Mac laptop keyboards.

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Macintosh

Personalize Your Mac with Custom Document Icons

Do you have a document that you open regularly, perhaps from your Desktop? If you’d like to make it stand out from other documents, why not give it a custom icon?

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iOS

Apple introduces iPhone 11

The new iPhone® 11 is here. With three new models from which to choose, Apple® has upgraded performance, design and functionality over previous versions.

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iOS

iOS 13: Powerful, productive, private

On September 19th, iOS 13 will be here, with promising new ways the iPhone® will impact your daily life. So what can we expect?

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Bionic Business

Email: Get to the point!

Email is the ultimate necessary evil. We can’t live with it, we can’t live without it, we can’t kill it. By 2021, according to data research expert Statista, humans worldwide will send and receive 320 billion emails — every single day.

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iOS

Critical Announcement

iOS 13 update is fast approaching, should you update?

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Macintosh

Need to Restart a Mac That Has Frozen? Here’s How

It’s extremely uncommon for a Mac to freeze or crash these days, but it can happen. What should you do if your Mac locks up and becomes completely unresponsive to the mouse and keyboard?

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General

Is Your Apple Watch® Out to Lunch? Check These Settings

Is your Apple Watch® failing to turn on its screen when you raise it, display notifications from your iPhone, or even update the time zone? Find out how to check your settings.

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iOS

Read More Easily on the iPhone with Safari® Reader

Do you sometimes find it difficult to read articles on your iPhone because of ads, banners, extraneous layout, social media icons, and too-small fonts? We certainly do, and there’s often a quick fix for the myriad ills of modern Web pages: Safari® Reader.

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Hardware

NAS an SOS for data storage solutions

Storage issues are increasingly frustrating small businesses. Without fast and easy access to data, companies experience poor customer service, lost sales opportunities, poor team collaboration and an overall lack of operating efficiency. One emerging solution is called Network Attached Storage, or NAS.

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iOS

Penny wise and dollar foolish? Resist temptation and buy quality cables.

We all do it. We want to save a few cents on store-brand napkins, lick-it-yourself envelopes and birthday cards for distant uncles. But there are some items we buy that just aren’t worth risking a buck or two.We’re talking cables here — quality cables that can help avoid possible damage to your Apple® ecosystem.

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Bionic Business

ID Agent shields your business from Dark Web breach

The term “dark web” has been tossed around a lot in recent years, but few people understand what it really means. Yes, it is a haven for the creepiness of child pornography, drug trafficking and terrorist activity, but it is also a platform for white-collar cybercriminal attacks and so much more.

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Security

Use macOS’s Guest Account to Protect Your Privacy from Temporary Users

We’ve all had it happen. “Can I use your Mac for a minute to check my email?” The answer can be “Yes,” but to keep people from poking around on your Mac, have your visitor log in as Guest.

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iOS

A Quick Way to Check Battery Levels on Your iPhone, Apple Watch, and AirPods

Apple’s Batteries widget is a little known but highly useful tool for quickly assessing which of your small Apple devices is lowest on power. Find out how to access Apple's Batteries widget.

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Macintosh

Here’s How to See Full URLs in Safari’s Smart Search Field

By default, Safari on the Mac hides full Web addresses—technically known as URLs—from you, showing just the site name in the Smart Search field at the top of the window. Check out this tip to see how to get the full URL to appear.

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Security

Never Send Someone a Password in Mail or Messages: Do This Instead!

One of the big no-nos with passwords is sending them to other people as plain text in email or a text message conversation. Find out how to keep your password safe in this tip.

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iOS

Keep your tech cool this summer

Your technology can’t go it alone when it comes to keeping cool during hot months. Your devices need your help to continue to perform at optimum levels.

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Macintosh

Introducing the “astonishing” Mac Pro and XDR Pro Display

At the Worldwide Developer Conference last month, Apple® unveiled the completely redesigned Mac Pro® and its companion screen, the Pro Display XDR. The all-new products have met with gushing reviews, and words like astonishing, other-worldly and all-out engineering have been tossed around like so many teraflops. The new Mac Pro and Pro Display XDR will arrive this fall.

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Macintosh

Important MacBook Updates: MacBook Pro recall and MacBook/Air/Pro keyboard fix

From Apple® and CranstonIT come a couple of important updates for users of the MacBook® line of notebook computers.

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Macintosh

In Catalina, the distinctions between macOS and iOS continue to blur

With the introduction of macOS® 10.15 at the Worldwide Developer Conference this month, Apple® plans to whisk you away to Catalina. Apple promises it will give you more of everything you love about Mac® — as it takes next steps to bring the macOS and iOS platforms closer than ever before.

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iOS

iOS 13 and iPadOS: Apple announces an amicable split

One of the key announcements from the recent Worldwide Developer Conference focused on iOS 13. But with the emergence of iPadOS as an iPad®-dedicated operating system, the noise surrounding iOS 13 was more hum than buzz.

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Bionic Business

Password manager: Only protects the accounts you want to keep.

CranstonIT has long been beating the drum about the value of a password manager. With data security now everyone’s concern, it’s just too critical a tool for any organization to be without.

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Software

Don't Use Rules in Apple's Mail to Send "Out of Office" Replies

It's helpful to unplug occasionally and ignore email while on vacation or otherwise away from your work routine. And it's a good idea to set up a vacation auto-responder to tell correspondents what to do in your absence. It might be tempting to create such an auto-reply with a rule in Mail or on the Mac, but resist the temptation!

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Macintosh

Look before you Leap with Safari's Link Preview

When you follow a link in Safari, you generally don't know where you're going to end up. Safari provides an easy way to look at the URL under a link. Check it out!

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iOS

Photos Not Syncing between Devices Properly via iCloud Photos?

iCloud Photos (whichApple previously called iCloud Photo Library) is wonderful when it's working properly. Photos in iOS and macOS can pause syncing for a variety of reasons, and sometimes it doesn't restart when it should. Check out how to find the sync status and how to resume syncing now.

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